SBI Complaint Online 2021

SBI Complaint Online 2021

SBI Complaint Registration – Learn how to file a complaint with State Bank of India, how to file a complaint online and offline and how to verify the status of your complaint.

SBI Complaint Online 2021-SBI Online Complaint

State Bank of India is one of the leading banks in the country, providing its services to the citizens of India from 19 onwardsTh Century It is a multinational bank and provides banking and financial services. The bank is headquartered in Mumbai, Maharashtra. It is also known as the oldest commercial bank in the country. It has the largest market share of 23% in bank assets.

SBI Bank has launched Customer Relationship Management (CRM) and Cash Management Services (CMS) which can be used both offline and online.

SBI Complaint Online 2021-SBI customer complaint details

Addressing grievances

State Bank of India (SBI) has launched CMS (Cash Management Services) for its loyal customers to solve problems faced by customers during transaction. CMS resolves various types of complaints. It facilitates and facilitates online and offline transactions. The various types of complaints resolved under CMS are as follows.

  • ATM card related
  • Improvements
  • BHIM SBI Pay (UPI)
  • Demat account
  • Deposit
  • Public Bank
  • Various government programs
  • Money transfer
  • NRI services
  • Online services like internet banking, prepaid cards, Yono Lite SBI
  • Unauthorized transactions
  • Yono

SBI Complaint Online 2021-SBI Online Complaint Registration

Procedure for filing SBI complaint online

  1. Users can register SBI complaints online or offline. In this article you will get all the details and various ways to register your complaint.
  2. Check the link at https://sbi.co.in and go to SBI’s Official Website Portal
  3. Click the Customer Care option from the top right corner of your screen.
  4. You will be redirected to a new page where you will get four options like SMS unhappy, complaint sending, complaint registration, customer request and complaint form.
  5. Now click on the Register Complaint option.

SBI Complaint Online 2021

SBI Complaint Online 2021-SBI Complaint Customer Care

Procedure for reporting on SBI customer care

  • Click on the link below to open the customer complaint form directly.
  • https://cms.onlinesbi.com/CMS/
  • Fill in all the details like Non SBI Customer, Prepaid Card Holders, Metro or Canteen Card Holders, Account Number, Complaint Name, Branch Code, Mobile Number and Complaint Details Existing SBI Customer.
  • Enter all the details correctly.
  • Next give a brief description of your complaint but not exceeding 500 characters.
  • Now enter the string given in the picture.
  • Click the Submit option or click the Reset option if you want to re-enter all the details.

SBI Complaint Level Check Online

Process to check SBI complaint status

  • Applications can check the SBI complaint status there
  • https://cms.onlinesbi.com/CMS/Status.jsp
  • Enter your complaint ticket number and registered mobile number
  • Enter the string shown in the next picture
  • Click the Submit option
  • Your complaint status will be displayed on the screen

SBI Complaint Online 2021

Check the SBI complaint with the toll free number

Procedure for verifying the status of a complaint through the call method

State Bank of India does not have the option of SMS to check the status of your complaint. However, users can check the status of their complaint by calling the SBI toll free number 1800 11 2211 or 1800 425 3800 with their ticket number.

SBI Complaint Online 2021-SBI Offline Branch Complaint

Process for filing an offline complaint with State Bank of India

  • Users can lodge complaints with State Bank of India for CMS through offline methods in the following practice.
  • Go to the nearest SBI branch or the branch where your account is located.
  • Contact the Customer Care Manager. The branch manager or general manager has the complaint book.
  • Record your complaint in it.
  • Next, you will receive an acknowledgment copy of your complaints.
  • Applicants will receive an SMS on the registered mobile number, which acts as an acknowledgment.
  • It will be resolved within three weeks after you register the complaint.
  • You have to explain it.

Account holders can send their complaint to the Regional Head Office Manager if the issue is not resolved at the branch office. They will solve your problem within 5 working days.

 

For any more information,queries,data or anything else, please feel free to contact us through any platforms.

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